Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "User," or "you") and SocialBoost Digital Ltd. ("Company," "we," "us," or "our"), governing your access to and use of the SocialBoost Digital platform, services, and related digital products accessible at socialboostdigital.com and its subdomains.

These Terms apply to all users of the platform, including without limitation users who are browsers, vendors, clients, merchants, and contributors of content. Your continued use of the platform following the posting of any changes to these Terms constitutes acceptance of those changes.

SocialBoost Digital provides social media growth and signal delivery services across 50+ digital platforms including Instagram, TikTok, YouTube, LinkedIn, Twitter/X, Spotify, and others (collectively, "Services"). Our Services are designed to increase the visibility, reach, and social authority of public-facing accounts and content.

We deliver signals through our Algorithmic Safety Verified™ network, which uses pattern-randomized delivery through verified, in-network accounts to ensure platform-compliant behavior. The Company continuously adapts its delivery infrastructure to maintain compliance with evolving platform policies.

By using our Services, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction, whichever is higher.
• You have the legal authority to bind yourself to these Terms and to use the services on behalf of any entity you represent.
• You are not located in, under the control of, or a national or resident of any country subject to applicable trade embargo or economic sanctions.
• You will provide accurate and complete information when placing orders and will maintain the accuracy of such information.
• Your use of the Services will not violate any applicable law, regulation, or third-party right.

When using SocialBoost Digital's Services, you agree to:

• Provide only public-facing profile URLs or handles for service delivery. We never request, require, or accept social media login credentials.
• Use Services solely for the social media accounts and content that you own, control, or have express permission to promote.
• Not resell, redistribute, or sublicense our Services without an express written Wholesale or Reseller Agreement executed by the Company.
• Not use our Services to promote illegal content, hate speech, terrorism, misinformation, or content that violates the terms of the target social media platform.
• Not attempt to reverse-engineer, scrape, or exploit the Company's delivery infrastructure, pricing data, or proprietary systems.
• Maintain the confidentiality of any account credentials issued to you by SocialBoost Digital for accessing the client portal.

SocialBoost Digital processes and begins delivery of orders typically within 60 seconds to 24 hours of confirmed payment, depending on service type and current delivery queue. Delivery timelines are estimates and not guaranteed minimums or maximums.

All delivery is conducted through our Algorithmic Safety Verified™ protocol, which employs gradual, pattern-randomized signal distribution designed to mirror authentic organic engagement curves. The Company does not use datacenter bot networks, mass-produced fake accounts, or automated click farms in its delivery infrastructure.

In the event of a technical delay, platform algorithm change, or force majeure event affecting delivery capability, the Company will notify the Client via email and provide either a revised delivery timeline or a full refund at the Client's election.

The following uses of SocialBoost Digital's Services are expressly prohibited:

• Promoting content that constitutes defamation, harassment, threats, or targeted abuse of any individual or group.
• Facilitating the spread of demonstrably false information intended to deceive the public on matters of significant public concern.
• Boosting accounts or content associated with financial fraud, pyramid schemes, or unlicensed investment solicitation.
• Using our Services to artificially manipulate election-related content, political advertising, or civic discourse in violation of applicable election laws.
• Circumventing platform monetization systems, such as inflating watch hours or subscriber counts for YouTube Partner Program monetization under false pretenses.
• Any use that violates applicable local, national, or international law or regulation.

Violation of this Acceptable Use Policy may result in immediate order cancellation, account suspension, forfeiture of prepaid funds, and reporting to relevant law enforcement authorities where legally required.

All prices are displayed in USD and are inclusive of applicable service fees. Payments are processed through Stripe and other PCI-DSS compliant payment processors. The Company does not store credit card numbers or banking information on its servers.

Orders are non-transferable between accounts. Chargebacks initiated without prior contact with our support team may result in permanent account suspension and referral to our payment processor's dispute resolution service. We encourage all billing concerns to be directed to support@socialboostdigital.com before initiating any payment disputes.

Our refund and refill terms are governed by the Refund & Refill Policy, which is incorporated into these Terms by reference. Key terms include:

• Full refunds are available for orders that have not yet begun processing, typically within 5 minutes of order placement.
• Partial refunds may be issued for services that have partially delivered where delivery has stopped due to a verifiable technical failure on our part.
• Our 30-Day Auto-Refill Guarantee covers drops in delivered engagement below the ordered threshold for qualifying service types.
• Refunds are not available for services that have been delivered in full, regardless of subsequent changes to the recipient account's engagement metrics due to platform algorithm updates.

The SocialBoost Digital name, logo, visual identity, website design, proprietary technology, Algorithmic Safety Verified™ trademark, and all content produced by the Company are the exclusive intellectual property of SocialBoost Digital Ltd. and are protected under applicable trademark and copyright laws.

Nothing in these Terms grants you any right to use the Company's intellectual property for any purpose other than accessing and using the Services as expressly authorized. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

To the maximum extent permitted by applicable law, SocialBoost Digital Ltd., its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Services — including but not limited to loss of profits, data, goodwill, or business opportunities.

The Company's total aggregate liability for any claims arising under these Terms shall not exceed the total amount paid by you to the Company in the twelve (12) months immediately preceding the event giving rise to the claim.

The Company makes no warranty that the Services will produce specific algorithmic outcomes, viral results, or monetization eligibility on any social media platform. Platform algorithm changes, policy updates, and organic engagement fluctuations are outside the Company's control.

Either party may terminate the service relationship at any time. You may cease using SocialBoost Digital's Services at any time. The Company reserves the right to suspend or terminate your access to the platform immediately, without prior notice, if you violate these Terms, engage in fraudulent activity, or if required to do so by applicable law.

Upon termination, your right to use the Services will immediately cease. Prepaid funds for unstarted orders will be refunded. Delivered services are non-reversible. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnification, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these Terms that cannot be resolved by mutual agreement shall be subject to binding arbitration conducted in English, with proceedings held virtually or in London, United Kingdom.

Notwithstanding the foregoing, the Company reserves the right to seek injunctive relief in any court of competent jurisdiction for violations involving intellectual property infringement, unauthorized access, or breaches of confidentiality.

The Company reserves the right to modify these Terms at any time. Material changes will be communicated via email to registered account holders and via a prominent notice on the website. Continued use of the Services following the effective date of any modification constitutes your acceptance of the revised Terms.

We recommend reviewing these Terms periodically. The "Effective Date" at the top of this document reflects the date of the most recent revision.

For legal inquiries, compliance questions, or concerns regarding these Terms, please contact: